Privacy Policy - Test & Save

Test & Save ("Company," "we," "us," "our," or "Platform") is committed to protecting your privacy. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our commission-based marketplace platform that connects sellers, agents, and affiliate partners.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. By accessing and using Test & Save, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1 Information We Collect

We collect information from you in various ways, including:

A. Information You Provide Directly

• Account Registration: When you create an account, we collect your full name, email address, password, phone number, date of birth, address, country of residence, and business information (if applicable).
• Profile Information: Your profile picture, bio, social media links, website links, and verification documents to establish credibility.
• Payment Information: Bank account details, payment method information, billing address, and transaction history. We do NOT store complete credit card information; payment processing is handled by secure third-party payment processors.
• Communication Data: All messages, support tickets, emails, and correspondence you send through our Platform.
• Seller/Agent Information: Product details, commission rates, offers, promotional materials, inventory information, and marketing assets.
• Buyer Information: Purchase history, reviews, feedback, ratings, order preferences, and refund requests.
• Verification Documents: Government-issued ID, proof of address, and other documents required for KYC (Know Your Customer) compliance.

B. Information Collected Automatically

• Usage Data: Pages viewed, time spent on each page, clicks, searches performed, and navigation patterns.
• Device Information: Device type, operating system, browser type, IP address, and mobile device identifiers.
• Cookies & Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to remember your preferences and enhance your experience.
• Location Data: Approximate geographic location based on IP address (we do not collect precise GPS coordinates unless explicitly authorized).
• Log Data: Server logs containing request details, response status, referral source, and timestamps.

C. Information from Third Parties

• Social Media: If you link your social media accounts, we collect publicly available information from those accounts.
• Email Providers: When you use email invitation features, we may access your email contacts (with your permission).
• Payment Processors: Transaction confirmations and payment status from our payment partners.
• Analytics Providers: Aggregated user behavior data from Google Analytics and similar services.
• Legal/Regulatory Bodies: Information required by law enforcement or compliance with legal obligations.

2 How We Use Your Information

We use the information we collect for the following purposes:

• Platform Operations: To create and maintain your account, process transactions, and deliver our services.
• Authentication & Verification: To verify your identity, confirm eligibility, and detect fraudulent activity.
• Matching & Connections: To connect sellers with qualified agents and buyers, and facilitate partnerships.
• Commission Calculation: To calculate, track, and process commissions and payments accurately.
• Communications: To send transactional emails, order confirmations, payment notifications, and support responses.
• Marketing & Promotions: To send newsletters, promotional offers, and product updates (with your consent).
• Performance Analytics: To analyze usage patterns, improve user experience, and optimize our Platform.
• Fraud Prevention: To monitor suspicious activities, detect unauthorized access, and prevent abuse.
• Legal Compliance: To comply with applicable laws, regulations, tax requirements, and government requests.
• Dispute Resolution: To investigate complaints, resolve disputes, and enforce our Terms & Conditions.
• Customer Support: To respond to your inquiries, provide technical support, and improve our services.
• Research & Development: To conduct surveys, gather feedback, and develop new features.

3 Sharing Your Information

We may share your information in the following circumstances:

A. Between Platform Users

Limited information may be shared between sellers and agents/buyers to facilitate transactions, including profile names, contact details, and order information necessary to complete a transaction.

B. Service Providers

We may share information with third-party service providers who assist us in operating our Platform, including hosting providers, email services, payment processors, analytics firms, customer support platforms, and fraud detection services. These providers are contractually obligated to use your information only for providing services to us.

C. Legal Requirements & Law Enforcement

We may disclose your information if required by law, court order, subpoena, government request, or when we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others, or to prevent fraud.

D. Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

E. With Your Consent

We may share your information with third parties for purposes other than those listed above only with your explicit written consent.

We do NOT sell your personal information to third parties for marketing purposes.

4 Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
• Secure Servers: Our servers are located in secure, access-controlled data centers with 24/7 monitoring.
• Access Controls: Only authorized employees and contractors with a legitimate need have access to your personal information.
• Password Protection: We require strong passwords and encourage the use of two-factor authentication (2FA).
• Regular Audits: We conduct regular security audits and vulnerability assessments.
• Firewalls & Intrusion Detection: Advanced firewalls and intrusion detection systems protect our network.

⚠️ Important: While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You use our Platform at your own risk.

5 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary by data type:

• Account Information: Retained for the duration of your account and for 5 years after account closure for legal and tax purposes.
• Transaction Records: Retained for 7 years as required by tax and financial regulations.
• Communication Data: Retained for the duration of customer support interactions and 2 years thereafter.
• Cookies & Tracking Data: Generally retained for 12-24 months unless you clear your browser cookies.
• Verification Documents: Retained for 1 year after account verification completion, then securely destroyed.

You may request deletion of your account and associated personal information at any time, subject to legal and regulatory retention requirements. Some information may be retained in anonymized form for analytics purposes.

6 Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to enhance your experience and analyze usage:

Essential Cookies

Required for basic functionality, authentication, and security. Cannot be disabled.

Analytics Cookies

Used to understand how you interact with our Platform and improve user experience.

Marketing Cookies

Used to deliver personalized content and advertisements based on your interests.

Preference Cookies

Store your preferences and settings for a personalized experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Platform functionality.

7 Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can correct inaccurate or incomplete information in your account.
• Right to Erasure: You can request deletion of your account and personal data (subject to legal retention requirements).
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object: You can object to marketing communications and certain types of processing.
• Right to Withdraw Consent: You can withdraw consent for specific data processing activities at any time.
• Right to Lodge a Complaint: You can file a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information provided in Section 11.

8 Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will immediately delete such information and terminate the child's account. Parents or guardians who believe a child has provided information should contact us immediately.

9 Third-Party Links

Our Platform may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10 International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our Platform, you consent to such transfers. We implement appropriate safeguards such as Standard Contractual Clauses to protect your information during international transfers.

11 Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the revised policy on our Platform and updating the "Last Updated" date. Your continued use of our Platform following the posting of changes constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy concerns, please contact us:

Test & Save Privacy Team

📧 Email: privacy@testnsave.com

🌐 Website: testnsave.com/contact

⏱️ Response Time: We aim to respond to all privacy inquiries within 30 days.